SHIPPING
Orders are typically shipped within 7-14 business days after purchase.
We offer worldwide shipping, we use DHL Delivery Service to ensure reliable and efficient deliveries. orders exceeding $200, delivery is on us. You may read Shipping policy for more info.
Yes, you will receive a tracking number via email once your order has been shipped, allowing you to track its status. You may contact us via Whats app also for further assistance
RETURNS & EXCHANGES
kindly read our Return & Refund Policy
To initiate a return, simply contact our customer service and follow the provided Return & Refund Policy instructions. Returns must be shipped back to us at the customer's expense.
Most items in new and unworn condition, with original packaging, are eligible for return. Please refer to our Return & Refund Policy for specific item eligibility.
Returns are typically processed within 7-10 business days upon receipt, and refunds or exchanges will be issued according to our Return & Refund policy.
PRODUCT CARE + REPAIRS
- Keep your leather items away from direct sunlight and heat sources, as prolonged exposure can cause the leather to dry out and crack.
- Regularly clean your leather products with a soft, damp cloth to remove dirt and dust. Avoid using harsh chemicals or abrasive cleaners, as these can damage the leather's finish.
- Apply a leather conditioner or moisturizer every few months to keep the leather soft and supple. Be sure to test the conditioner on a small, inconspicuous area first to ensure compatibility with your leather item.
- Store your leather products in our Wolvline dust bag in a cool dry place when not in use. Avoid storing them in plastic bags or containers, as this can trap moisture and lead to mold or mildew growth.
- For specific stains or spills, gently blot the affected area with a clean, damp cloth. Avoid rubbing the stain, as this can push it further into the leather. If necessary, seek professional cleaning services for stubborn stains
No, machine washing or drying is not recommended for our leather or non leather products, as it may cause damage or deformations.
If your leather or non leather products get damaged or require repair, please contact our customer service for assistance. We may be able to provide repair options depending on the extent of the damage and the availability of repair services.
Our repair services are currently available only for Wolvline products purchased from our brand directly. For leather goods products purchased from other retailers, we recommend reaching out to the respective retailer or a local repair professional for assistance.